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Chapter 1 Information Systems in Business Today VIDEO CASES Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efficiency Best Practices Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture Instructional Video 2: Tour IBM’s Raleigh Data Center Management Information Systems Chapter 1: Information Systems in Global Business Today Learning Objectives ã Understand the effects of information systems on business and their relationship
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  Information Systems Information Systems in Business Todayin Business Today Chapter 1 VIDEO CASES Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efcienc !est PracticesInstr ctional Vi#eo 1: Green Energ Efcienc in a Data Center Using $i%oli Architect reInstr ctional Vi#eo 2: $o r I!&'s (aleigh Data Center   1.2 Copyright © 2014 Pearson Education, Inc.   Management Information Systems Chapter 1: Information Systems in Go!a Business Today ã nderstand the e#e$ts of information systems on !usiness and their reationship to go!ai%ation& ã E'pain (hy information systems are so essentia in !usiness today& ã De)ne an information system and des$ri!e its management* organi%ation* and te$hnoogy $omponents& +earning O!,e$ti-es  1.3 Copyright © 2014 Pearson Education, Inc.   Management Information Systems Chapter 1: Information Systems in Go!a Business Today ã De)ne $ompementary assets and e'pain ho( they ensure that information systems pro-ide genuine -aue to an organi%ation& ã Des$ri!e the di#erent a$ademi$ dis$ipines used to study information systems and e'pain ho( ea$h $ontri!utes to our understanding of them& ã E'pain (hat is meant !y a so$iote$hni$a systems perspe$ti-e& +earning O!,e$ti-es .$ont&/  1.4 Copyright © 2014 Pearson Education, Inc.   Management Information Systems Chapter 1: Information Systems in Go!a Business Today ã 0ro!em: Long lines limit how many rides, shops, and restaurants a customer can visit during a stay. ã Soutions: Enhance customer satisfaction and spending by using information systems to spot gridlock and improve crowd ow.ãOperational Command Center uses video cameras, digital maps, computer programs, and mobile apps to monitor attendance, registers, and spot and prevent gridlockãemonstrates ! #s role in increasing value and revenue in any business.ã!llustrates the potential for technology to improve customer e$perience. Shortening +ines at Disney ord: Te$hnoogy to the 2es$ue
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