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  9-1 Copyright  ©   2013 Pearson Canada Inc. CHAPTER NINE Enterprise Enterprise Applications to Applications to Manage Supply Manage Supply Chains an Chains an Respon to Respon to Custo!ersCusto!ers leh # $unang $ %u!an leh # $unang $ %u!an  9-& Copyright  ©   2013 Pearson Canada Inc. Manage!ent In'or!ation Syste!sManage!ent In'or!ation Syste!s Chapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ersChapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ers(EARNIN) *%ECTI+ES Manage!ent In'or!ation Syste!sManage!ent In'or!ation Syste!s Chapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ersChapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ers A'ter reaing this chapter, you ill .e a.le to anser the 'olloing /uestions#10Ho o enterprise syste!s help .usinesses achiee operational e2cellence3&0Ho o supply chain !anage!ent syste!s coorinate planning, prouction, an logistics ith suppliers340Ho o custo!er relationship !anage!ent syste!s achiee custo!er inti!acy3 Continued …  9-4 Copyright  ©   2013 Pearson Canada Inc. Manage!ent In'or!ation Syste!sManage!ent In'or!ation Syste!s Chapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ersChapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ers(EARNIN) *%ECTI+ES 5continue6 708hat are the challenges pose .y enterprise applications30Ho are enterprise applications use in plat'or!s 'or ne cross-'unctional serices3  9-7 Copyright  ©   2013 Pearson Canada Inc. Manage!ent In'or!ation Syste!sManage!ent In'or!ation Syste!s Chapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ersChapter 9 Enterprise Applications to Manage Supply Chains an Respon to Custo!ersAllan Cany# Ho Seet Inepenence Is: Pro.le!# As an inepenent co!pany, co!pany neee to i!proe spee to !ar;et< neee to !anage .oth its upstrea! an onstrea! prouction an istri.ution processes an hae real-ti!e access to inentory, prouction, 'inancial, an istri.ution ata0 Solutions# Eli!inate !anual proceures an i!ple!ent supply chain so'tare suite to allocate inentory !ore accurately, 'orecast e!an, an unerstan custo!er nees0Technology# outsource eelop!ent an hosting=storage to Meta'ore< i!ple!ente MS- >yna!ic )P so'tare, an ERP syste! that to !anage inentory, incluing purchasing an inoicing>e!onstrates IT?s role in i!proing inentory an istri.ution processes
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