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Front line management
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  Certificate IV in Frontline Management  Certificate IV in Frontline Management is Business Manager Training that develops managers for today’s complex business environment. High quality managers are not born — they are trained, nurtured, developed and created. This course is structured towards the need for managers to perform in the real world, under real pressure and towards real business objectives. Mentoring Support The course is delivered with a focus on the practical application of learning. Participants will be required to undertake a number of learning activities and projects relevant to their workplace with the support of a mentor. Course Benefits ã  Improved efficiency through a more complete understanding of your job ã  Development of skills in problem solving and effective people management ã  Understand, involve and manage other staff in a productive and supportive team environment ã  Ability to achieve and exceed key performance targets ã  Focus on the objectives, priorities and strategies of the organisationUnderstanding of personal characteristics and behaviours ã  Enhance opportunities for career promotion ã  Nationally recognised qualification ã  Create and maintain a workplace dedicated to continuous improvement Certificate IV Entry Requirements Candidates considering this qualification are required to either have a Certificate III in Frontline Management qualification or sufficient work experience in a supervisory position.The following is required prior to enrolment: ã  Copy of any relevant qualificationsOR ã  Resume, outlining current supervisory skills and experienceAND ã  Letter from participant’s Manager as proof of their competence and support for enrolment into the program Skills Recognition Skills Recognition (Recognition of Prior Learning) recognises the experience gained through life experience and the workplace.We will work with participants to identify their existing skills and experience and assess if they are able to achieve recognition for units of competency within the qualification. This also helps to avoid unnecessary duplication of training and saves time. Course Outline To achieve a Certificate IV in Frontline Management a total of 10 units must be completed – comprising 4 core and 6 elective units. Core Unit Subject Areas include: ã  Management ã  Occupational Health and Safety ã  Workplace Effectiveness Elective Units can also be selected from: ã  Customer Service ã  Financial Administration ã  Innovation ã  Implementing continuous improvementThis course could lead you to your first management position or enhance your management skills. Career Path Certificate IICertificate IIICertificate IVDiplomaAdvanced DiplomaDegree For over 70 years William Angliss Institute has been a learning community devoted to students with a passion for foods, hospitality and tourism, inspiring them and nurturing their careers with expert training, education and mentoring. Call 08 8372 7863 or visit www.angliss.edu.au RTO No. 3045 | CRICOS Provider No. 01505M2913-V1 0712 CIIICIICIVDipADipDeg
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