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2015 NANPA ANNUAL REPORT TO STAKEHOLDERS OF THE NORTH AMERICAN NUMBERING PLAN ADMINISTRATION: It is with great pleasure that Neustar, Inc. ( Neustar ) presents the 2015 North American Numbering Plan Administration
2015 NANPA ANNUAL REPORT TO STAKEHOLDERS OF THE NORTH AMERICAN NUMBERING PLAN ADMINISTRATION: It is with great pleasure that Neustar, Inc. ( Neustar ) presents the 2015 North American Numbering Plan Administration (NANPA) Annual Report. This annual report covers NANPA activities from January 1, 2015 through December 31, The NANPA annual report focuses on the administration of the various numbering resources of the North American Numbering Plan (NANP). This report provides a picture of the state of the NANP at the end of 2015 and is a comprehensive description of the numerous activities undertaken by NANPA during the year. The data included in this report comes from the NANPA website where you can locate the latest numbering information. Neustar has served as the NANPA since Over this time frame, we have continually focused on NANPA s core responsibilities of NANP resource administration, coordination of area code relief planning and the collection of utilization and forecast data from service providers. Our experience enables us to fully understand the critical nature of the services that NANPA provides the Federal Communications Commission, state regulatory commissions, the telecommunications industry and the general public. Looking forward, we remain committed to providing high quality, neutral, third party administration of the NANP and maintaining the trust you have placed in us. Feel free to contact any of the NANPA staff or me with any comments, suggestions or concerns. Thank you for the opportunity to serve as NANPA. Sincerely, John C. Manning Sr. Director, NANPA Neustar, Inc. (Neustar) Table of Contents THE NORTH AMERICAN NUMBERING PLAN... 2 History... 2 North American Numbering Plan Administration... 2 NANPA Funding... 2 NANPA Neutrality... 2 NANP ADMINISTRATION SYSTEM... 3 NAS Central Office Code Administration XX NPA Resource Administration... 3 Applying On-line for Other Numbering Resources... 4 NANP Notification System... 4 NAS NRUF... 5 NAS Reports... 5 NAS User Registration... 5 CODE ADMINISTRATION... 6 Overview... 6 Resource Report NPA Codes Activities... 7 Overlays... 9 Dialing Plans Resource Report Central Office Codes Central Office Code Activity Central Office Code Activity (Year over Year) Central Office Code Administration Quality Measurements Activities Resource Report 5XX-NXX Codes Resource Report 9YY-NXX Codes Resource Report 555 Line Numbers Resource Report Carrier Identification Codes FG D CIC Activity FG B CIC Activity Resource Report N11 Codes Resource Report 456-NXX Codes Resource Report Numbers Resource Report Automatic Number Identification II digits Resource Report Vertical Service Codes NPA RELIEF PLANNING OVERVIEW Relief Planning Quality Measurements Customer Survey Feedback Relief Planning Process NUMBERING RESOURCE UTILIZATION/FORECAST NRUF Exhaust Forecasts OTHER NANPA SERVICES OCN Enterprise Service AOCN Quality Measurements Entry of Paper Submissions of Resource Applications Entry of Paper NRUF Submissions NANPA Testimony in State Regulatory Hearings Customized Reports Financial Results INC Participation NANPA Website NANPA Newsletters Support for NANP Countries other than the U.S Support to the FCC, State Commissions and the NANC ATTACHMENT 1 Area Code Inventory ATTACHMENT 2 Geographic NPAs Sorted by Location ATTACHMENT 3 Geographic NPAs Sorted Numerically ATTACHMENT 4 Non-Geographic NPAs in Service ATTACHMENT 5 U.S. Dialing Plans ATTACHMENT NRUF and NPA Exhaust Analysis ATTACHMENT NANP Exhaust Analysis ATTACHMENT XX NPA Exhaust Analysis ATTACHMENT 9 Where to Find Numbering Information ATTACHMENT 10 Contacts in the Countries Participating in the North American Numbering Plan ATTACHMENT 11 List of Acronyms NANPA Annual Report 1 The North American Number Plan History The North American Numbering Plan (NANP) was developed by AT&T in 1947 to simplify and facilitate direct dialing of long distance calls. NANP telephone numbers are ten-digit numbers consisting of a three-digit Numbering Plan Area (NPA) code, commonly called an area code, followed by a seven-digit local number. The NANP is an integrated numbering plan serving twenty North American countries that share its resources. Regulatory authorities in each participating country have plenary authority over numbering resources, but all participating countries, implicitly or explicitly, share numbering resources cooperatively. This approach has been successful for nearly seventy years. North American Numbering Plan Administration AT&T administered shared numbering resources such as area codes until divestiture of the Bell System in 1984, when these functions were transferred to Bellcore under the Plan of Reorganization. On October 9, 1997, the Federal Communications Commission (FCC), acting on a recommendation of the North American Numbering Council (NANC), named Lockheed Martin to serve as administrator of the North American Numbering Plan (NANPA). In December 1999, NANPA was transitioned from Lockheed Martin to Neustar. In July 2003, the FCC selected Neustar through a competitive bid to serve as NANPA. In June 2012, Neustar was again selected by the FCC to serve as the NANPA for another five-year term. Regulatory authorities in various NANP countries have named national administrators to oversee the numbering resources assigned by NANPA for use within their countries. Neustar is the national administrator for the United States (U.S.) and its territories. Leidos Canada Inc. serves as the Canadian Numbering Administrator. In other participating countries, regulatory authorities either serve as the national administrator or delegate the responsibility to the dominant carrier. NANPA, in its overall coordinating role, consults with and provides assistance to those regulatory authorities and national administrators to ensure that numbering resources are used in the best interests of all participants in the NANP. NANPA is not a policy-making entity. In making assignment decisions, NANPA follows regulatory directives and industrydeveloped guidelines. The NANC, via its Numbering Oversight Working Group (NOWG), provides continuous oversight of NANPA on behalf of the NANC and evaluates NANPA s performance each year. NANPA has three core responsibilities: administration of NANP resources, coordination of area code relief planning and collection of utilization and forecast data from service providers. NANPA Funding The NANPA function is performed under an FCC contract on a fixed-price basis. Costs associated with the administration of shared numbering resources are allocated to participating countries based on population and then further adjusted based on NANPA services used by each country. Participants pay only their share of the costs of the NANPA services they require. Regulatory authorities in each participating country determine how to recover these costs. In the U.S., which pays most of the cost, NANPA is funded by the telecommunications industry under an arrangement specified in FCC rules (47 C.F.R ). Telecommunications carriers in the U.S. complete a Telecommunications Reporting Worksheet (FCC Form 499-A) which specifies the information needed to calculate the fee. Each telecommunications carrier's end user telecommunications revenue for the prior calendar year is multiplied by a contribution factor to obtain the fee payable. The minimum fee is $25. NANPA Neutrality In accordance with FCC regulations, the NANPA shall be a non-governmental entity that is impartial and not aligned with any particular telecommunications industry segment. Accordingly, while conducting its operations, the NANPA may not be an affiliate of any telecommunications service provider(s) as defined in the Telecommunications Act of Affiliate is a person who controls, is controlled by, or is under the direct or indirect common control with another person. Further, the NANPA and any affiliate thereof, may not issue a majority of its debt to, nor may it derive a majority of its revenues from, any telecommunications service provider. Majority shall mean greater than 50 percent, and debt shall mean stocks, bonds, securities, notes, loans, or any other instrument of indebtedness. Notwithstanding the neutrality criteria set forth above, the NANPA may be determined to be or not to be subject to undue influence by parties with a vested interest in the outcome of numbering administration and activities. The NANC, as a federal advisory committee to the FCC, may conduct an evaluation to determine if the NANPA meets the undue influence criterion NANPA Annual Report NANP Administration System The NANP Administration System (NAS) provides an automated system for processing number resource applications, collecting resource utilization and forecast data and issuing notifications to the industry on numbering matters. Introduced in 2004, NAS is the primary tool used by federal and state regulators, service providers, service provider consultants and the NANPA in the assignment and administration of the various NANP resources. At the end of 2015, there were 1,297 registered NAS users. Over 1,200 were service provider or service provider consultant users. Forty-five of the users represented federal and state regulatory users. Forty Other users were registered in the system. Along with the NAS-registered users, there were 2,679 list participants. list participants receive NANP notifications but do not have access to NAS functionality. In 2015, NANPA upgraded the NAS application software (Oracle WebLogic) to Version 12.1 and added memory to the application servers. The NANPA public website was converted from HTTP to HTTPS in response to an Office of Management and Budget directive that federal government websites only use secure HTTPS connections. For one week in October, NAS operated out of the Charlotte, NC location, ensuring the NASredundant location was fully functional and could operate as the primary NAS site as required per the NANPA contract. Finally, numerous software modifications were deployed in NAS to enhance system functionality. Seven NAS trouble tickets were opened in Two of these tickets involved a user s NAS profile. Three tickets were related to the reclamation record associated with a central office code. One ticket dealt with updating NAS to include the new 588 non-geographic area code. The remaining ticket concerned updates to the mass modification process that is used by service providers when making changes to a large number of assigned central office codes. One ticket, opened in late 2014, relating to the ability of the user to update the user s NAS profile, was also closed in Below is a discussion of the NAS functionality and how the system supports the assignment and administration of NANP resources. NAS Central Office Code Administration NAS mechanizes central office (CO) code administration by processing the following code requests: Part 1 (Central Office Code Assignment Request form), Months to Exhaust Worksheet (required when requesting additional central office codes in a rate center) and Part 4/Part 4-PA (Confirmation of Code In-Service forms). NAS issues a Part 3 (Central Office Code Administrator's Response/ Confirmation form) to provide a disposition on the Part 1 request and a Part 5 Form, used to confirm NANPA s receipt of a Part 4. NAS allows users to complete and submit these forms on-line, as well as processes and stores these forms. NAS auto-populates specific fields within CO code applications with information contained in the user s profile and provides drop-down menus for certain data required on the different forms such as Operating Company Numbers (OCNs), NPAs and rate center information. System checks ensure that all required fields are populated and that the information supplied is validated prior to submission. Supporting documentation associated with an application is provided to NANPA via fax or . Such documentation includes evidence of certification and facilities readiness for initial code applications, evidence of safety valve waiver approvals, relinquishment information for transfers and documentation necessary for expedited code activations, modifications and returns. Once NAS validates an application s content and accepts it for processing, the applicant receives confirmation via a tracking number, indicating that the code request was successfully submitted. NAS will also permit code applicants to search for previously-submitted forms. NAS also supports an interface with the Pooling Administration System (PAS). This interface permits the service provider to submit the information needed to apply for a central office code (i.e., Part 1) in a pooling rate center into PAS. In addition, users may submit changes to the information associated with a pooled central office code or return a pooled code. PAS forwards this data to NANPA via the NAS/PAS interface. This process includes the submission of the appropriate Months-to-Exhaust Form required with any central office code growth request. Once received by NAS, the Part 1 request appears in the work item list of the NANPA Code Administrator. When the Code Administrator processes the central office code application, NAS s the Part 3 Administrator s Response/Confirmation to the applicant and the Pooling Administrator (PA) as well as sends it via the NAS/ PAS interface to PAS. The Part 4 and Part-4A (submitted by the Pooling Administrator) are also sent via the interface. 5XX NPA Resource Administration Similar to CO code administration, NAS also mechanizes the process for applying for 5XX-NXX codes using the following forms: Part A (5XX-NXX Code Assignment Request/Return Notification/Information Change form) and Part C (Confirmation of 5XX-NXX Code In-Service form) NANPA Annual Report 3 NANP Administration System When the Resource Administrator processes the 5XX- NXX application, NAS generates a Part B (5XX-NXX Code Assignment Confirmation form) to provide a disposition on the Part A request. All submitted forms are stored in NAS. NAS auto-populates specific fields within 5XX-NXX applications with information contained in the user s profile and provides drop-down menus for certain data required on the forms such as NPA and OCN. System checks ensure that all required fields are populated and certain information supplied is validated prior to submission. Once NAS accepts the application for processing, the applicant receives confirmation via a tracking number, indicating that the request was successfully submitted. NAS will also permit applicants to search for previously-submitted forms. Finally, NAS provides real-time reports on the assignment status of this numbering resource. These reports are accessible through the Reports section of the NANPA website. Applying On-line for Other Numbering Resources NAS allows on-line application submissions not only for central office codes, but also for other NANP resources such as NPAs, Carrier Identification Codes (CICs), 9YY-NXX codes, NPA 456-NXX codes, line numbers and 555 line numbers. In addition, NAS provides real-time reports on the assignment status of these numbering resources. These reports are accessible through the Reports section of the NANPA website. NANP Notification System The NANP Notification System (NNS) provides a vehicle for NANPA to distribute notifications when significant events occur. Notifications fall under two categories: Geographic and Non-Geographic Notifications. Geographic Notifications are those issued for documents that have been generated for specific states and/or NPAs. Non-Geographic Notifications are those that relate to the entire NANP and are not related to a specific state or NPA. Geographic notifications available to the public include: New processes and changes in central office code administration that affect specific states and/or NPAs; NPAs moving into or out of jeopardy status or other changes to the jeopardy status of an NPA; Announcements by regulators of changes that affect NANP processing; and Data related to the status of resources associated with state conservation deliberations. Non-geographic notifications available to the public include: Changes in Industry Numbering Committee (INC) administration guidelines; Updates on the NRUF Form 502 and associated job aids, as well as procedural changes (such as the introduction of new data fields); Changes to NANPA processes that will affect customers; NANPA Planning Letters and quarterly Newsletters; International activities impacting the NANP and NANP Administration; New and/or revised NPA and NANP exhaust projections; Reminders relating to semi-annual CIC reporting requirement; Scheduled system maintenance and system availability issues; and Client education, new forms and tools. In addition to distributing notices, NAS also has the capability to include attachments to the notices, allowing NANPA to transmit certain documentation (e.g., quarterly NANPA Newsletters) directly to users. NAS also permits users to search for specific notices based upon a particular time period. Notifications concerning NPA relief planning activity remain limited to only the service provider industry and appropriate regulatory agencies. NANPA distributed 150 notifications in The chart below illustrates the quantity of notifications distributed by category. All notifications are retained in NAS. Notification Category Number of Notifications NPA Relief Planning 88 Non-Geographic 28 Planning Letters 11 NRUF 9 INC Guidelines 6 Newsletters 4 Code Administration 3 Jeopardy 1 Other Geographic 0 Total NANPA Annual Report NANP Administration System NAS NRUF NRUF reporting is a semi-annual process whereby service providers submit utilization and forecast information to NANPA for use in the development of NPA and NANP exhaust projections. NANPA collects and stores this information and provides it to the FCC and state commissions. Service providers also submit utilization and forecast information for resources assigned from the non-geographic 5XX NPA and 9YY NPAs. This data is provided to the FCC. Service providers are required to report by February 1 and August 1 of each year and may submit updates and corrections to their submissions at any time during the current reporting cycle. NAS permits service providers to submit their utilization and forecast data via (i.e., Excel TM spreadsheet), Electronic File Transfer (EFT) using secure FTP, compact disk (CD) or on-line. With the on-line method, service providers log into NAS and enter the data requested in the various worksheets contained in the NRUF Form 502. In addition, since many service providers have the need to submit NRUF data between reporting cycles (e.g., update forecast information), NAS permits service providers to update or modify previously-submitted utilization and forecast data for the current reporting cycle. This on-line capability is available for geographic and the 5XX and 9YY non-geographic NPAs. NAS Reports NAS provides a number of real-time reports concerning NANP resource assignment and availability, including NPAs, central office codes, CICs, 5XX-NXXs, 9YY-NXXs and 555 line numbers. These reports are available on the NANPA website. In addition to resource availability, NAS permits both service providers and regulators access to numerous NRUF queries and reports. Information provided in these queries is driven by the user s NAS profile. For example, service providers access is limited to their own information, while state regulators have access to all utilization and forecast data for the area codes in their respective states. NAS User Registration All users of NAS are required to register in the system. The registration process allows a user to select from a variety of resource subscriptions depending on the user s needs. There are different types of NAS users, including service providers, service provider consultants, federal and state regulators and other individuals or entities with a valid interest
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