Week 4 Discussion | Goal | Leadership

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  Discussion: Collaboration Activity: Conflict and Group Contexts (Part 1 - Week 4)   What comes to mind when you think of the word, “conflict”? For many people, it is likely something to avoid. However, not every type of conflict is necessarily destructive. A variety of contributing factors create conflict including individual differences and lack of group cohesion. Both individually and in a group context, people are both influenced by and are influencing beings. In many cases, small groups are not just friends socializing, but often are individuals working together to complete a task or achieve a set of goals. In this context, you are trying to influence others toward a particular decision and the dynamic of a group  working together toward a common goal creates new aspects of communication, including the potential for conflict. In this first part of the Collaboration Activity, you share a conflict that you experienced in a group and analyze the relationship issues of the conflict situation. Note: The Collaboration Activity spans two weeks to allow ample time for reflection in order to provide thoughtful and constructive comments. This Collaboration Activity continues into Week 5.  Your grade for the Collaboration Activity this week will reflect a partial grade for Week 4 only. You will receive the full grade for the Collaboration Activity at the end of Week 5. Part 1 (Week 4):   To prepare for your Collaboration Activity:   Think about a conflict situation you have experienced in a small group or organization that you are willing to share with your peers.   Review the Resources and Learning Resources Guide.   Review the short media piece on communication and conflict in an organization.   To complete your Collaboration Activity: Post  by   Day 4 of Week 4, 3– 4 paragraphs that address the following: Describe a conflict situation you have experienced in a small group or organization that you feel comfortable sharing.      Without giving names of individuals or any specific organization, describe what di $ erent people said, proposed, or did in the conflict.   Explain whether the conflict was resolved.   Then, explain whether groupthink occurred. Why or why not? Think about both causes that might lead to groupthink and symptoms that make you think groupthink occurred.   ! Note : Share only the conflict, whether it was resolved, and if groupthink occurred and why. Your peers will analyze the task and relationship issues that might be present in your situation.   Read  a selection of your colleagues’ posts. Respond  by   Day 6 of Week 4,  with   1– 2 paragraphs responding to at least one peer’s conflict situation: Read your peers’ descriptions of their conflict situations and select at least one peer’s post. Please select a situation that is di $ erent from the one you posted.   Based on your peer’s post, explain the task and relationship issues in the conflict.   Then, take the role of a communication consultant and suggest an approach based on the readings and the media that you might take to resolve the conflict.   Discussion: Collaboration Activity: Communication in Organizational Contexts (Part 2 - Week 5)  Imagine that you are an organizational consultant for a community action group that seems to be having problems. The problem is that Samantha, the leader of the group, is very dynamic. She is energetic, with lots of plans and a clear vision for the group. She is a dreamer and she is outspoken. She tries and tries to promote her vision for the group, cajoling, persuading, commanding, and even using guilt against the others. But the other members just do not join her in her vision. In fact, the harder she pushes, the more resistance she gets from the group. She is growing discouraged, and attendance at group meetings is declining. In this Collaboration Activity, you continue the discussion you began last week and explore management, leadership, and organizational theories in relation to conflict in group dynamics. Part 2 (Week 5):    To prepare for this Collaboration Activity:   Review the Resources and Learning Resources Guide for this week.   Review the conflict situations and follow-up posts in Week 4.   Select at least one complete exchange (the description and the analysis postings).   Review the interactive media piece and consider how di $ erent forms of communication can contribute to these types of situations.   Reflect on how the types of management and leadership shaped the conflict situation you selected in Week 4.   Consider the management, leadership, and organizational theories in relation to the scenario with Samantha and the community action group.   To complete this Collaboration Activity:   Respond  by   Day 6 of Week 5,  with   1– 2 paragraphs addressing the following:   Describe how the management, leadership, and organizational theories you examined this week could alleviate the conflict situation you selected from Week 4.   Then, describe which theory you would apply to the scenario with Samantha and the community action group to achieve a positive outcome for Samantha.   Finally, share what role communication might play in achieving these outcomes for Samantha.   Click on the Reply   button below to reveal the textbox for entering  your message. Then click on the Submit  button to post your message.
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