Facilitating Civic Engagement through Consultation: Learning from local communities through the NHI-Accountability Project in South Africa

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This publication is closely based on a technical report examining public consultation in the National Health Insurance (NHI) discourse. The report, Governance and Accountability in the Health Sector: A People’s Policy for Health in South Africa was prepared in 2015 for the Oxfam-Monash partnership, following the conclusion of its project. It is hoped that this content builds on this work and offers insight to programmers and policy-makers about practices and principles that stimulate responsiveness in citizens and communities, especially amongst those who are traditionally marginalised owing to socioeconomic and political status. This publication is the first in a series exploring the principles and practice of approach for successfully and responsibly facilitating active civic engagement, this time through the example of participation in health policy formation.
  Learning from local communities through the NHI-Accountability Project in South Africa FACILITATING CIVIC ENGAGEMENT THROUGH CONSULTATION A publication supported by Oxfam Australia, Monash University, and Monash South Africa  “If you talk to a man in a language he understands, it goes to his head. If you talk to a man in his language, that goes to his heart.”   – Nelson Rolihlahla Mandela  Published by Oxfam Australia in South Africa Author: Ricardo WaltersProofreader: Liz SpargCover photograph: Matthew Willman/OxfamAUSAll other photographs: Ricardo WaltersDesign: Design for development, www.d4d.co.zaPrinting: Hansa PrintISBN: 978-0-620-70005-4February 2016Copyright: Oxfam gives permission for excerpts from this book to be photocopied or reproduced provided that the source is clearly and properly acknowledged. Disclaimer: The views in this publication are those of the respective authors and do not necessarily represent those of Oxfam or any funding agency. The interview and review process was participatory and consent around content and inclusion of personal information was given to Oxfam by participants. Learning from local communities through the NHI-Accountability Project in South Africa. FACILITATING CIVIC ENGAGEMENT THROUGH CONSULTATION Address: Suite 1B, Strathway Building, Strathmore Office Park, 305 Musgrave Road, Durban, South Africa, 4001. Tel: 27 31 201 0865Alternative address: 132 Leicester Street, Carlton 3053, Victoria, Australia. Tel: + 61 39 289 4444E-mail: enquire@oxfam.org.auWebsite: www.oxfam.org.au
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