Tackling Inequalities: A guide to planning better services

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In the same way that you must always consider cost when designing a project or service, you must always consider fairness. This booklet is designed to help people consider inequalities from the outset when designing projects. By considering how to make sure that our services are suitable and accessible, we are also ensuring that our services are more effective.
  TACKLING INEQUALITIES A GUIDE TO PLANNING BETTER SERVICES  Foreword This guide is designed to help people consider inequalities from the outset when designing projects and programme. It is intended to be used by all partners and stakeholders in the Community Planning process. “This guide has been developed by the South Lanarkshire Community Planning Partnership, in conjunction with Oxfam. It came out of a two  year project in which Oxfam has assisted the Community Planning Partnership, and in particular the Community Regeneration Partnership, to look more closely at the gender inequality implications of its regeneration work. It has shown us that while project staff and partners want to tackle inequality, often they lack the information about how to do it. We hope that this booklet will go some way to redressing that.”  Councillor McAvoy, Chair, South Lanarkshire Community Planning Partnership. Oxfam works to overcome poverty all over the world. Millions of people in the UK don’t have enough money to live on. Oxfam believes that in a rich country this is unacceptable. In the UK, Oxfam supports poor communities to develop the skills and confidence to talk to decision-makers. We also work directly with public agencies, like local authorities, to raise awareness of the different needs of men, women, and people from minority groups. This approach builds stronger communities, with people better able to tackle their own problems. ‘’Oxfam wholeheartedly recommends this booklet produced in  partnership with South Lanarkshire Community Planning Partnership. We believe that if all public agencies in Scotland, England and Wales used this approach, service provision would be better quality because it would target the different needs of women and men.’’ Kate Wareing, Director, UK Poverty, Oxfam Tackling inequality is not just a matter of better targeting our services, but also making sure that our legal obligations are met. Community Planning partners all individually have legal duties under the Race Equality, the Disability and the Gender Equality Duty. The Community Planning Partnership wants to ensure that these statutory duties are carried forward by partners into all areas of partnership working and joint delivery. Inequality Pronunciation [in-i-kwol-i-tee] – noun, plural -ties. 1. the condition of being unequal; lask of equality; disparity: inequality of size2. social disparity: inequality between the rich and the poor  2 3 The Genderwise Scotland Development Partnership is part funded by the European Social Fund under the EQUAL Community Initiative Programme Europe and Scotland Making it work together   4 5 Contents Introduction 6What is inequality? 7 SECTION 1 8 Inequality in our communitiesIncome 8Ethnicity 10Gender 12Disability 13Age 14Locality 15Work development cycle 16 SECTION 2 18 Project development cycle SECTION 3 26 Information by sector Appendix 30 “Inequality still scars our society.”  6 7  What is inequality? Fairness and Freedom: The Final Report of the Equalities Review 2007   Inequality: when someone is treated differently simply because of things that other people believe make them ‘different’, and over which they have had no choice – such as gender, disability, or nationality. There are many reasons for inequality, but put simply, the srcin of inequality is the attitude of others that affect someone’s quality of life or the real choices open to them. It is when assumptions, generalisations and stereotypes become embedded in everyday actions, policies and systems.Sometimes inequalities can be unconsciously reinforced through our own behaviour. Our judgments and assumptions can be so deeply entrenched that they become invisible.Inequality affects people differently. Discouraging a woman from pursuing a career in physics because she is a woman is inequality. Not giving an appropriately qualified Polish migrant worker a formal employment contract with standard terms and conditions is inequality. For a young disabled male, inequality might be behind the bullying that goes on in his school. Often people are subject to multiple kinds of inequality at the same time.We consulted a wide range of stakeholders and partners in South Lanarkshire and asked them to define what inequality means to them. Each person’s definition was different. Some of the definitions are included in the following pages. An example of this comes from John who works in transport: “I used to think, ‘women can travel on a train or bus just like a man; what are the gender issues in transport’? But, experience shows there are a number of factors that can influence women’s use of public transport. For instance, in terms of safety and security women can be more vulnerable than men, especially when alone or at night. This can be aggravated by the fact that women are far more dependent on public transport due to their lower incomes and lower car ownership rates. So for me, inequality arises when there are barriers in the ‘system’, whether caused by lack of awareness or the unintended consequences of the public sector’s actions”. John Introduction In the same way that you must always consider cost when designing a project or service, you must always consider fairness. The impact of projects and services on people are not ‘neutral’. Some people may need different or more resources to enjoy fair access to services.By considering how to make sure that our services are suitable and accessible, we are also ensuring that our services are more effective. In other words, we are targeting services to the people who need them the most.This guide is intended for use by officers in Scottish public agencies and their partners. It aims to complement existing tools by providing information and advice on better project development and service delivery. SECTION 1:  Inequality in our community The first section of this booklet highlights some of the inequalities that can exist in our communities and illustrates the negative impacts these can have on people’s lives. SECTION 2:  Project Development Cycle   This section shows practical ways of ensuring that our work delivers the best service to everyone, taking account of existing inequalities and working to overcome them. The tools in this section can be used throughout the entire project or programme development cycle. The diagram on pages 16 and 17 helps to explain the process. The race equality duty, The disability equality duty and The gender equality duty are now in force for all public-sector bodies. These duties require public bodies to work pro-actively to promote equality and eliminate discrimination in all their functions, including partnership activities. This section also explains how impact assessments and procurement issues link with our goals of tackling inequality. SECTION 3:   Information on inequalities by sector  The final section provides more detailed information and statistics about inequalities in different sectors. It illustrates some of the inequality issues that an officer working for example, in Housing, Health or Leisure Services might have to think about. “Inequality is an inbalance of power and opportunities” Peter “To me, inequality is not having the same choices and access to things as others because of beliefs, opinions and money”. Janice
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